Frequently asked questions

How to measure nails?

Do you accept returns?

Place tape over your nail, mark the widest points, and measure with a ruler. Compare your millimeters to our size chart.

Due to hygiene reasons, press-on nails are final sale. Unopened crystal bracelets and DIY charms can be returned within fourteen days.

When will it ship?

Can I request charms?

Custom DIY phone straps and crystal bracelets ship within three days. Press-on nails take up to five days to hand-craft.

We love custom creations. Use our form below to describe your dream colorway, specific crystals, or unique phone strap length.

Custom design requests

Have a specific crystal energy in mind or a custom Y2K charm stack idea? Send us your inspiration and we will build it together.